Nigel P Svv

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| map-marker Manchester, England

Can’t get to sort out my problem

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Hawalili - Can’t get to sort out my problem
Need to return 2 shirts for a bigger size.and can t get any reasonable answers from your wed site at all .
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User's recommendation: Order 1 size bigger than normal

Keshon Cpc

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Verified Buyer

Why are you charging to complain about long processing

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Hawalili - Why are you charging to complain about long processing
I bought shirts on July 16, 2023, and it has not come yet. I had made orders before and they did not take that long. Please explain the delay. Minas Hiruy
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Preferred solution: Deliver product or service ordered

User's recommendation: Speed up the processing

Daniel H Yvl

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Verified Reviewer

NO RESPONSE TO MY PROBLEM

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Shipped wrong sizes, i requested either a return label or immediate credit for two shirts, But have never gotten a response.
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Preferred solution: Full refund

Anonymous
map-marker San Antonio, Texas

To ask a question

why don't you have a customer service telephone. all i want is to ask you some questions . i want to buy some shirts, but i want to buy just one shirt to see if it fits right. i can send you a check and then you mail me the shirt.
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Anonymous
map-marker Largo, Florida

I have no control over my account. Absolutely no connection for Customer service.

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I just want to send clothes back and settle my account well, well just add a few more symbols so that dispatch
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User's recommendation: I don’t think they’ll be around very much longer

Norbert Z

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Verified Reviewer

Never received shirts

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for some reason when you shipped my shirts you had a bogus address, and I never got the shirts. the correct address is 3477 Rodeo Drive apt 335 Sierra vista Arizona 85635 the order number is HBBFF00230422. I would like it if you would reship the shirts to me as you have taken payment and notify me of the new shipment. I may continue to shop at your site but in ll fairness I need to see what I'm getting.
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Loss:
$48

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Dundalk, Maryland

If I could give negative starts Hawalili would receive negative 10. My shirt should have been sent to Maryland and it was sent to Texas Egen U try to get help from Customer Service they demand that I.

In late June I ordered a shirt. On July 7 I received an email that the shirt would be delivered to Texas instead of Maryland. When I try to get help from Customer service they demand that I pay money to join Just Answer. I am not paying money to correct a mistake made by Hawalili.DO NOT ORDER FROM HAWALILI!
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Anonymous
map-marker Petaluma, California

I placed an order on June 27, 2023 for 4 items but until now I haven't receive anyone of them. Please respond when can I receive them.

I ordered 2 Hawaiian casual shirts (1 short sleeve and 1 long sleeve) but until now I haven't receive them yet. When can I expect to get them including also two pants.
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Patrick R Siw

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Verified Buyer

Trying to return items

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Hawalili - Trying to return items
Hawalili - Trying to return items - Image 2
Updated by user Mar 29, 2023

Poorly

Original review Mar 29, 2023
I submitted a return request and was told I would get a response in 48 hours on details to return the items. It has been five days since I submitted the request. email is pt2828@***.com order no. HBBFF00221358
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Loss:
$51
Cons:
  • Poor quality
  • Poor costumer service

Preferred solution: Full refund

Carol K Vmq

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Verified Buyer
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Please respond

Hawalili - Please respond
Hawalili - Please respond - Image 2
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Hawalili - Please respond - Image 4
I have sent two corespondance re: my husbands return. I have not heard back from you per your policy. He is an amputee and the tags and packaging I still have. Never worn does not fit. Order number HBBFF00212077. Please send email back. carolandrayk@***.com.
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Loss:
$42
Pros:
  • Fun clothes laarger sizes
Cons:
  • No phone number

Preferred solution: Full refund

Kristyn S Lvh

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Verified Reviewer

Return/Shipping Status

Original review Apr 25, 2023
we received partial order HBBFF00223835. ordered 10 shirts, free gift and stainless steel bracelet. as it turns out the sizes do not work for our employees. so I went through the return process on the website and was supposed to get an email which I did not receive. when I go back to the website it shows return in process but still have not received any kind of confirmation email. the partial order that was received was only 5 out of the 10 shirts. PLEASE call me ASAP 773-744-**** Thanks, Kristyn Skibicki
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Loss:
$201
Pros:
  • Nice quality shirts
Cons:
  • Cannot contact anyone by phone
  • Return email is not working

Preferred solution: Full refund

User's recommendation: Quality of shirts is nice. But, seems there is no customer service phone number, automated email on website seems unreliable be sure you want what you buy

Anonymous
map-marker Miami, Florida

Order status

This is my first order. My name is Barbara Rosales. I ordered a shirt wuth a bear for my husband. I pay with my sister credir card (Maria I. Mascarell) ending 5648. And I do not received any comunication or information after that, and I wand to know where is my order. Thank you,
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Anonymous
map-marker The Hague, South Holland

Worth he money

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I bought earlier several shirts at another side, which I have thrown in the garbage bin. These shirts are actual much better, some are polyester-cotton or bamboo prints are very good. Size is actually what it uses to be. I am very satisfied. Did not expected this after the last buy from china.woth the money
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User's recommendation: Don´t hesitate, worth the little money.

Anonymous
map-marker Jensen Beach, Florida

Wrong item recieved

I rdered 3 mens shirts in 3 different colors, and I received them all in the same colorPay attention when orderingP. I'd like to return 2 of them and purchase the correct colors
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User's recommendation: Pay attention when ordering

Anonymous
map-marker Ridge, New York

It's a scam don't buy anything it's all a lie

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You sent me three shirts,I paid you the shirts came and they would fit a child.I am an adult size 3xxl .I don't know where you make your shirts but it's not in the USA please refund my full amount 40.00 You have no phone number so I will screw you everyday until I get my refund I've already contacted Klarna also Facebook and will do this every day until you deal with me.Companies like you should be fined and closed .watch me I will never stop
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User's recommendation: Bay Harbor, Hardaddy,and my favorite George button down great shirts great price

Julie C Dyh

I have sent numerous emails to return a shirt.They have yet to send a return authorization label. Will not order from them again

I sent numerous emails requesting a return for a shirt. I submitted the request twice or more with all the required information. They dont respond and havent sent a return authorization label. Its been over a week!!
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Loss:
$30
Pros:
  • Good quality
Cons:
  • Took too long to receive

Preferred solution: Full refund

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